What We Do

Transcription Service

What is Transcription?

A transcription service is a business which transcribes audio information into typewritten documents. A transcriptionist listens to and types the audio speech, creating a document which can be emailed, edited, shared, indexed, cross-referenced and searched.

Transcription services must transcribe with precision, accuracy, and frequently with great speed. They also provide editing services, so that clients receive a clean, correct and complete document.

What are the types of Transcription formats?

Verbatim Transcripts	Edited Transcripts	Intelligent Transcripts
Verbatim transcription captures all of the spoken words, including fillers like “ah”, “uh” and “om”, throat clearing and incomplete sentences. It also includes pauses, laughter and other sounds, which are all expected parts of spoken language. This type is a valuable tool for market research studies, job interviews, police investigations, and court cases.	Edited transcription allows content to be written in a formal way. A full and accurate script is formalized and edited for readability and clarity. This type is often required by lecturers or conference organizers.	Intelligent transcription omits all “ums”, “oms”, laughter and pauses throughout the conversation. the transcriber performs some light editing to correct sentences and grammar and irrelevant words or sentences are eliminated. This type is often used in medical fields or within business communications.

Why Expertrans Global is one of the leading providers of Transcription Service in Singapore?

1. Experience:

A trusted go-to provider for More than 43,000 Customers worldwide (including Top 500 Fortune):

15 years of expertise in providing audio and video Transcription services in 50 languages: Vietnamese, English, Thai, French, Chinese, German, Japanese, Korean, Laos, Malaysian, Russian, Filipino, Spanish, Portuguese, Indonesian, Cambodian, etc.
All industries served: Finance, Technology, Marketing, Manufacturing, Government, Health, Law, Arts, Nonprofit, etc.
Over 124,000 media and localization projects completed. Some of Expertrans’ media projects:

No.	Clients	Quantity	Language Pairs	Clients’ feedbacks	Frequency
1	Zoo	500-1,000 hours per month	English – Japanese	Good	Monthly
2	BTI Studios	1,500 hours per month	English – Thai/Vietnamese/Burmese	Good	Monthly
3	Graffiti	150 hours per month	English – Vietnamese	Good	Monthly
4	Visual Data Media	100 hours per month	English – Thai/Vietnamese/Indonesian/French/German	Good

2. Human Resource:

A network of over 120 skilled staff members and 3,000 freelancers from all around the world ensures best-in-class results and accuracy 98% or more.
Excellent certified native translators, editors and proofreaders have advanced knowledge in a wide range of topics: Technical, Medical, Travel, Automotive, etc..
Experienced Quality Assurance team to ensure delivering the most professional transcription service to all clients.

3. Ability:

Official members of ATA (American Translators Association), ELIA (European Language Industry Association), AATI (Association of Asian Translation Industry).
ISO 9001 – 2015 certification awarded by BSI for media and localization solutions.
Premium quality translation guarantees to deliver the same meaning to the new audiences and remaining faithful and accurate to the original language.

4. Services:

Cutting-edge facilities and state-of-the-art technology for all transcription projects.
Super rush services: 24/7 customer support, quick quote after 15 mins, fastest possible turnaround on transcripts.
Directly examine transcribers in advance without charge.
100% data confidentiality with an NDA.
98% Accuracy or more.

5. Expenses:

Cost savings (up to 50%) by optimizing human resources and technology system.
Flexible billing options based on clients’ needs and budgets.

How is the process of Transcription service at Expertrans?

Receive your requests.
Discuss the best options & send a quote.
Divide files into sections and transcribe.
Edit sections, add timestamps and speaker tracking.
Merge and proofread sections to ensure consistency.
Proofread for the second time to guarantee 99% accuracy.
Deliver project, release in required formats.

What does Expertrans transcribe?

Media	Legal	Academic	Interviews
Conference call/Telephone recording/Voicemail TV/Broadcast Movies/Video CD/DVD Presentation Etc.	Deposition/ Investigative Legal Proceedings Wiretap Court Trials Etc.	Dissertation/Thesis Online Classes Lecture/Sermon E-Books Digital Courses Seminars/Webinars Etc.	Focus Group Interview Journalist Interviews Telephone Interviews Research Interview Job Interview Etc.

For further information about Transcription service in Singapore, please don’t hesitate to contact Expertrans Global by hotline or email:

Hotline:

Singapore: +65 6715 7049

Vietnam: +84 926 05 1999

Email:

[email protected]